Performance Measures for Customer Profitability

Our knowledge of Customer Based Management and particularly Customer Profitability has led to an increasing demand for conference presentations and workshops.

Audiences include small groups (clubs, business departments), company conferences and International conferences as well as customer profitability workshops and training programmes, mainly for sales people.

Delegates at a Customer Profitability conference in Australia assessed the presentation by Richard Neale as the best out of fifteen for both content and delivery . Most of the presentations were by representatives of large global organisations.

For further details on presentations, workshops and training programmes (including extracts from past conference brochures and delegate assessments which can be e-mailed) Contact Us